What's Your Conflict Management Mastery Score?

Take this free 60-second quiz to see your Conflict Management Mastery Score!

Have you taken this quiz in the past 30 days? *

Yes

How do you currently assess the impact (money/time/resources) of unmanaged conflict in your organization? *

We don't assess conflict impact at all.

We occasionally discuss conflict impact informally.

We assess conflict impact but without structured methods.

We regularly assess impact using informal feedback mechanisms.

We have formal, systematic approaches to assess conflict impact.

How effectively can your organization identify and prioritize tasks to address conflict management? *

We lack clarity and rarely prioritize conflict management tasks.

We identify tasks but struggle with prioritization.

We prioritize tasks but with little strategic alignment.

We have plans and prioritize well but execution is inconsistent.

We efficiently identify and prioritize strategic tasks with effective execution.

How well does your organization engage and gain buy-in from key stakeholders about conflict management? *

We don't engage stakeholders on this issue.

Engagement is minimal and often ineffective.

We engage some stakeholders without consistent strategies.

Most stakeholders are engaged but buy-in varies.

We have strong engagement and buy-in from all relevant stakeholders.

How confident are your leaders at productively managing conflict? *

Leaders are not confident and not involved with conflict management.

Leaders have minimal confidence and involvement with managing conflict.

Leaders are moderately confident but avoid involvement and don't have productive outcomes.

Leaders are confident and involved but seek more productive outcomes.

Leaders are highly confident, actively involved, and effectively manage conflict to a productive outcome.

How effectively does your organization train employees in conflict management skills/conversational competence? *

We provide no training in conflict management skills.

Training is sporadic and not comprehensive.

Training is somewhat frequent but lacks depth in some areas.

We regularly train, but application of skills is inconsistent.

Comprehensive and regular training with effective application of skills.

How capable is your organization at fostering a culture where conflicts are resolved productively? *

Our culture does not support productive resolution of conflicts.

Attempts are made but often fail to resolve conflicts productively.

We occasionally resolve conflicts productively but not consistently.

We have a supportive culture and resolve many conflicts productively.

Our culture excels in resolving conflicts productively, with consistent success.

How effectively does your organization support and recognize a conflict-competent team? *

There is no support or recognition for conflict competence.

Support and recognition are provided but poorly executed.

Conflict competence is recognized, but support lags behind.

Good support and recognition, but it's not optimal yet.

Excellent support and recognition for conflict competence across the organization.

How well does your organization monitor and evaluate improvements in conflict management? *

We do not monitor or evaluate our conflict management effectiveness.

Monitoring is irregular and evaluations are not comprehensive.

We monitor some improvements but lack consistent evaluations.

Systematic monitoring is in place, though evaluations could be enhanced.

Consistently monitor and comprehensively evaluate our progress effectively.

How effectively does your company adjust and improve based on evaluations of conflict management? *

We do not adjust or improve our conflict management strategies.

Adjustments are made, but they are not based on systemic evaluations.

We make some improvements based on evaluations but not comprehensively.

We make regular improvements, though integration could be better.

We consistently and efficiently make improvements based on thorough evaluations.

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